THAIVITA order delivery and payment
Before confirmation, we verify stock, clarify order details, and help choose a convenient payment and delivery option.
We confirm stock before payment, not after it.
We confirm the final total after checking the order contents.
The receiving method depends on the product, quantity, and destination.
Before you order
The catalog helps you choose products, but before final confirmation we can verify stock, quantity, packaging format, and the most convenient way to receive the order.
If the item is not listed on the site, you can message us directly and send the name, packaging photo, or a product list.
How the order works
For us, checkout does not end with a one-click payment. We first verify what is actually available and only then move the order to the next step.
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01
Choose products in the catalog
Add the needed items to the cart or browse categories to build your order list.
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02
We verify stock and details
We check whether the product is available and in what quantity, format, and packaging.
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03
Confirm total and delivery method
We confirm the cost, delivery or shipping option, and a convenient payment method.
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04
You pay for the order
Once the details are confirmed, you can pay knowing the exact total and order contents.
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05
We pass the order to delivery or shipment
After payment, we assemble the order and tell you the next clear step for receiving it.
Payment
We confirm stock and details first, then proceed to payment. This matters most when you need larger quantities, special requests, or packaging clarification.
- Payment is coordinated after checking stock and the exact order contents.
- The final total is confirmed before payment, not after it.
- For custom or larger orders, payment terms are уточнені separately.
- If an item is sourced on request, we first confirm that supply is possible.
Delivery and receiving
The way you receive the order depends on its contents, quantity, and destination. We do not promise timelines blindly; we first check what is actually available.
Regular orders
- The delivery option is уточнено during order confirmation.
- Timing depends on stock availability and destination.
- After confirmation, you receive a clear next step for shipping or handoff.
Special requests and larger batches
- For larger orders, we separately discuss quantity, packaging, and shipment format.
- If the order is for business, we confirm the timeline and receiving scenario before payment.
- If some items require sourcing, we tell you that right away.
If the product is not in the catalog or you need a larger quantity
Message us directly: you can send the product name, packaging photo, brand, required quantity, or a product list. We will check whether the item can be found, in what format it is available, and what the timing would be.
What affects timing
Timing is not guessed. It depends on what exactly you order and in what scenario the order needs to be assembled.
To get a faster answer, send this right away
The more specific your first message is, the faster we can verify stock, format, cost, and delivery.
If you do not know the exact name, you can simply describe the product or send a photo.
- a link to the product in the catalog;
- a packaging photo if you are looking for a specific item;
- the quantity you need;
- the destination city or country;
- whether the order is for yourself, a store, a salon, or a spa;
- your question about payment, delivery, or availability.
Frequently asked questions
A short list of what people most often ask before placing an order.
Do I need to confirm stock before payment?
Yes. Stock and details should be confirmed before final approval, especially if you need quantity or a special request.
Can I order a product that is not in the catalog?
Yes. You can send the name, a packaging photo, or a description, and we will check supply options.
Can I place a larger or wholesale order?
Yes. These orders are discussed separately: quantity, timing, packaging format, and delivery method.
When will I know the final total?
After checking stock, quantity, and the receiving method. We confirm the full total before payment.
How do I understand the delivery timing?
Timing depends on stock, quantity, and destination. We clarify it before the order is confirmed.
Where should I write if I have a question about my order?
In WhatsApp or Telegram. It is best to send the order number, name, or phone used during checkout right away.
Ready to place an order or clarify the details?
Choose products in the catalog or message us directly — we will check stock, total, payment, and delivery.